FAQ

  1. 100% biodegradable soy wax
  2. premium phthalate-free, paraben-free fragrance oils + essential oils
  3. wood wicks + cotton core wicks

The first burn is the most important. You must let the wax melt to the edge of the candle container, this should take about 3-4 hours. This will allow for even burning, and less wax will go to waste. Read more in Candle Care.

  • Trim wick to 1/4" before re-lighting your candle
  • Burn on a level, heat resistant surface and do not leave unattended
  • Keep wax pool free from debris

  • Yes! When you go to checkout you will be able to choose the option for local pick up. The address will pop up for you and I will send you an email when your candle is ready for pick up and we can coordinate an appropriate time for your schedule.


    All shipping in Canada is a flat rate fee of $10 and is applied at checkout. International and USA order fees will be automatically calculated at checkout - these may be subject to customs fees. All orders are processed and shipped from our Mississauga studio within 1-4 business days. You will receive a shipping notification once your order is on it's way to you. Orders take between 1-8 days depending on where you live in Canada. All other orders outside of Canada can take upwards of 5-7 days.


    Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace your products damaged during shipment if photographic proof of damage is submitted to kayla@simpleritualcandles.ca within 4 days of arrival. Please note: We cannot accept exchanges or returns on sale items, gift cards, or collaboration items. Read Return Policy for more info.


    Yes! We would love to work with you on any custom candles, or an order of candles for your special events. If you would like to discuss something special, please email us at kayla@simpleritualcandles.ca with your details!


    We do! If you would like to work together for a wholesale partnership, please reach out via kayla@simpleritualcandles.ca for a copy of our wholesale catalogue.


    We love accepting donations from our community! If you have some treasured vintage glasses that no longer serve you, and would like to donate them to us, please email us at kayla@simpleritualcandles.ca with some information on the type of containers you have, how many, etc and we'd be happy to coordinate a pickup/drop off time if they are suitable for candle burning.


    Inspired by sustainability we offer a candle refill service for previously purchased Simple Ritual Candles. Visit our Refill Page for more information.


    Because we hand pick and pour each candle in small batches, we release new candle batches every 1-2 months; each batch contains approximately 25 vintage candles. Each of our candles is one of a kind and curated with the intention to bring our community and customers a different kind of shopping experience. Please be patient as we craft each batch of candles with love and care.